Our Services
Local-first AI, real automation, and 5+ years of Azure cloud — so nothing gets wasted
Automation Capabilities Across the Stack
Composable services for data, apps, people, and policy. Deploy on your own hardware, in the cloud, or both — we build where it makes financial sense.
Process Orchestration
Durable workflows with human checkpoints and SLAs.
Agents and Copilots
Task-grounded agents that read, decide, and act with guardrails.
Document Intelligence
Classify, extract, validate, and enrich documents with HITL UI.
Integration and APIs
ERP and CRM connectors, legacy adapters, secure data exchange.
Forms and Letters
Accurate creation of letters, notices, and eForms with audit logs.
App Factory and Web
From intake portals to full apps with CI and CD scaffolds.
Testing and QA
Contract tests, data quality checks, synthetic monitoring.
AIOps and Observability
Logs, traces, metrics, anomaly detection, and auto remediation.
Voice and Telephony
Call intake, status lookups, and guided flows with handoff.
Compliance and Records
Retention, DLP, legal hold, and proof of deletion pipelines.
Platform Engineering
Golden paths for teams. Scaffolds, templates, self service.
RPA and UI Automation
Browser and desktop automation where APIs do not exist.
Four Core Service Offerings
30 years of building real systems. We know what works, what's hype, and where your money should actually go.
Intelligent Automation
Platforms that actually do the work — with humans in the loop, not out of the picture. We build automation that accelerates your employees 10X, runs on your infrastructure, and pays for itself in months instead of racking up cloud fees forever.
Capabilities
- Robotic Process Automation (RPA) - UiPath, Automation Anywhere, Power Automate
- Workflow Orchestration - n8n, Temporal, Apache Airflow
- API Integration & Middleware - REST, GraphQL, message queues
- Business Process Management - End-to-end process automation
- Human-in-the-Loop - Exception handling and approvals
- Audit & Compliance - Full traceability and logging
Typical Outcomes
Ideal For
Finance operations, HR onboarding, supply chain management, customer service automation, compliance reporting, invoice processing, data migration
Applied AI & Machine Learning
Small language models and vision models deployed locally on your hardware — not another chatbot wrapper calling a $1,000/month cloud API. We train custom AI on your data so it understands your business, runs at the edge, and keeps your information private.
Capabilities
- Document AI - OCR, form extraction, document classification
- Natural Language Processing - Text analysis, sentiment, summarization
- Predictive Analytics - Forecasting, anomaly detection
- Computer Vision - Image classification, object detection
- Local & Cloud LLMs - Small models (7B-70B) via LM Studio/Ollama, plus GPT-4 and Claude when cloud makes sense
- Recommendation Systems - Personalization engines
Technology Stack
Use Cases
Cloud Modernization
With 5+ years of hands-on Azure experience, we help you right-size your cloud — move what should be local back to the edge, keep what needs scale or compliance in Azure, and eliminate waste everywhere else. We're not anti-cloud; we're anti-spending money where it doesn't need to be spent.
Services
- Cloud Migration Strategy & Execution - Assessment to cutover
- Containerization - Docker, Kubernetes (EKS, AKS, GKE)
- Serverless Architecture - Lambda, Cloud Functions, Azure Functions
- Infrastructure as Code - Terraform, Pulumi, CloudFormation
- DevOps & CI/CD - GitHub Actions, GitLab CI, Azure DevOps
- Cost Optimization (FinOps) - Budget guardrails, rightsizing
Platforms We Support
Benefits
check_circle 40-60% reduction in infrastructure costs
check_circle 99.99% uptime SLAs with auto-failover
check_circle Auto-scaling for traffic spikes
check_circle Disaster recovery & backup automation
Data Engineering & Analytics
Your data stays yours — pipelines that run where you need them, not where a vendor wants them. We build ingestion, transformation, and analytics infrastructure that can live on your servers, in the cloud, or split across both. No lock-in, full ownership.
Services
- Data Pipeline Development - ETL/ELT batch and streaming
- Data Warehouse Design - Snowflake, BigQuery, Redshift
- Real-time Streaming - Kafka, Kinesis, Pub/Sub
- Business Intelligence - Power BI, Tableau, Metabase
- Data Governance & Quality - Lineage, validation, masking
- Master Data Management - Single source of truth
Deliverables
Technology Stack
Compare Our Services
See which service offering best fits your project needs
| Feature |
Intelligent Automation
Process Automation
|
Applied AI & ML
AI Solutions
|
Cloud Modernization
Infrastructure
|
Data Engineering
Data & Analytics
|
|---|---|---|---|---|
| Timeline & Investment | ||||
| Typical Timeline | 4-12 weeks | 6-16 weeks | 8-20 weeks | 6-14 weeks |
| Starting Investment | $10K - $50K | $25K - $75K | $30K - $100K | $20K - $60K |
| ROI Timeframe | 3-6 months | 6-12 months | 12-24 months | 6-12 months |
| Core Capabilities | ||||
| RPA & Workflow Automation | checkIncluded | ~Partial | closeNot included | ~Partial |
| Document AI & OCR | ~Partial | checkIncluded | closeNot included | closeNot included |
| Large Language Models (GPT-4, Claude) | ~Partial | checkIncluded | closeNot included | closeNot included |
| Predictive Analytics & ML Models | closeNot included | checkIncluded | closeNot included | ~Partial |
| Cloud Migration & Optimization | closeNot included | ~Partial | checkIncluded | ~Partial |
| Kubernetes & Containerization | closeNot included | closeNot included | checkIncluded | closeNot included |
| Data Pipelines (ETL/ELT) | ~Partial | ~Partial | closeNot included | checkIncluded |
| Data Warehousing (Snowflake, BigQuery) | closeNot included | closeNot included | ~Partial | checkIncluded |
| Business Intelligence Dashboards | ~Partial | ~Partial | closeNot included | checkIncluded |
| Ideal Use Cases | ||||
| Best For | Repetitive manual tasks, invoice processing, data entry | Document extraction, chatbots, content generation | Legacy modernization, scalability, cost optimization | Reporting, dashboards, data-driven decisions |
| Support & Deliverables | ||||
| Full Source Code | checkIncluded | checkIncluded | checkIncluded | checkIncluded |
| Documentation & Knowledge Transfer | checkIncluded | checkIncluded | checkIncluded | checkIncluded |
| Ongoing Support (Optional) | checkIncluded | checkIncluded | checkIncluded | checkIncluded |
| Start a Conversation arrow_forward | Start a Conversation arrow_forward | Start a Conversation arrow_forward | Start a Conversation arrow_forward | |
Deployment Options
On-prem, private cloud, public cloud, hybrid, or local mini-cloud appliance. Same patterns. Same observability.
Capability Coverage
Radar updates to visualize fit for orchestration, AI, data, security, and ops.
Solution Blueprints
Reference patterns to cut risk and time to value.
Document to System
- Ingress: SFTP, email, inbox API, scanners
- AI: classify -> extract -> validate -> enrich
- Human review UI with confidence thresholds
- Downstream: ERP or CRM, data lake, queue
Spend Guardrails
- Budget policy as code with automated remediation
- Idle resource detection and rightsizing
- Chargeback dashboards with tags
Ticket Triage and Agent
- LLM tagging and routing
- Self serve runbooks and safe tool use
- Time to resolution KPIs and alerts
Retention and DLP
- Data classification at ingest
- Policy engines for PII and secrets
- Proof of deletion logs
Web Design, Hosting, and Local Cloud
Modern sites, custom apps, and hosting choices sized to the job.
Custom Web Design
Pages, landing sites, and portals. Fast, accessible, and SEO ready.
Hosting Options
Public cloud, private tenancy, or a local mini cloud appliance.
Small Project Quickstart
Scoped builds and micro tools. Fixed price options available.
Industries We Empower
We solve process heavy challenges across sectors.
Finance and Insurance
Compliance checks, claims, onboarding with accuracy and speed.
Professional Services
Document review, case management, and client intake automation.
Logistics and Supply Chain
Inventory, reconciliation, and tracking with real time data.
Public Sector
Document processing, service delivery, and reporting improvements.
Why Partner with MIA
30 Years of Fundamentals
Using computers since the 90s. Full stack understanding from bare metal to cloud — we know what's solid engineering and what's just hype.
Local-First, Cloud When It Makes Sense
A $5,000 server can replace $10,000/month in cloud AI fees — so we start there. And when Azure is the right call — for compliance, global scale, or disaster recovery — we build that too. 5+ years of cloud experience means we know the difference.
Human-in-the-Loop, Always
We accelerate your employees 10X — not replace them. Your team stays in control, with AI handling the heavy lifting.
Frequently Asked Questions
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help_outlineWhat's the difference between automation and AI?
Automation handles repetitive, rule-based tasks (moving data, triggering workflows, processing forms). AI adds intelligence — understanding documents, making predictions, answering questions. We often combine both: AI extracts data, automation acts on it.
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help_outlineDo I need cloud infrastructure for this?
Not necessarily. We default to local-first: models and automations running on your hardware. Azure cloud is available when it makes sense (global scale, compliance, disaster recovery), but we never push cloud where it wastes money.
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help_outlineHow long does a typical project take?
Discovery takes 1-2 weeks. An MVP pilot usually ships in 4-6 weeks. Full production rollout depends on scope, but we measure ROI from the pilot stage so you see value early.
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help_outlineWhat if I already have some automation in place?
Great. We audit what you have, identify gaps and overlaps, and build on your existing investment. We don't rip and replace — we extend and optimize.
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help_outlineDo you replace employees with automation?
No. We build human-in-the-loop platforms that accelerate your team 10X. AI handles the repetitive work, your people handle judgment calls and exceptions.
Ready to Right-Size Your AI and Start Owning the Results
Tell us what's eating your team's time. We'll show you what belongs local, what belongs in the cloud, and what's just wasting money — then build a working prototype in four weeks.
Let's Break It Down